DarkStore Shelf

How to get your food brand onto Zepto

Zepto is often the fastest: 2–8 weeks with documents ready

Zepto works on a vendor model — you sell stock to Zepto at a negotiated price and Zepto sets the retail price. Entry is curated: the CM evaluates category fit, packaging and traction. New brands are tested in pilot stores first. Jaipur has ~19 Zepto dark stores.
  1. 1

    Prepare documents

    GST, FSSAI, PAN, TM/authorization, GS1 barcodes — name consistency first.

  2. 2

    Register at brands.zepto.co.in

    Phone OTP + brand details. Zepto's portal states there is no upfront fee to apply or list.

  3. 3

    CM evaluation and ToT

    The category manager assesses pricing, packaging and demand; then Terms of Trade — margin, promo commitments, RTV policy.

  4. 4

    NPI upload and pilot

    Upload SKU data, barcodes, images; the first PO covers a limited set of pilot stores.

  5. 5

    Expansion through performance

    Good pilot sales open more stores across the network. Keep fill rate above 95%.

Documents you need

  • GST registration (mandatory at any turnover — platforms collect TCS)
  • FSSAI license (mandatory for food)
  • PAN card and cancelled cheque / bank proof
  • Trademark certificate — a filed application (TM-A receipt) also works
  • GS1 EAN barcodes (micro MSMEs get an 80% subsidy)
  • Product photos — minimum 1000×1000 px, clean background
  • Most important: the business name must MATCH on every document — mismatch is the #1 rejection reason

What it costs (reported 2026 figures)

RegistrationNo upfront fee to apply/list, per Zepto's own portal
Commission / margin8–25% by category; grocery/FMCG typically 10–15% (agency-reported)
Security deposit~₹25,000 refundable deposit reported for new brands
Ads expectation₹10,000–50,000/month ad spend commonly expected in the first 90 days
PaymentWeekly / bi-weekly reported
Shelf-life gate~60% shelf life must remain at inward

Straight talk: Zepto's actual terms also depend on CM negotiation, and sources conflict (some older reports mention ₹5–6 lakh bundles). We push for written terms in the very first meeting.

Check your margin first →

Frequently asked questions about Zepto

Is listing on Zepto free?

The portal says there's no application fee. But a refundable deposit (~₹25k) and early ad-spend expectations are reported for new brands. We build the full cost picture for your product in the audit.

What are pilot stores?

Zepto tests new brands in a few selected dark stores first. Good sales and fill rate there unlock network expansion — so the first 60 days of operations matter most.

How long does it take?

Zepto is often the fastest of the three — 2–8 weeks is realistic with documents ready.

Who sets the retail price?

Zepto. You negotiate the supply price; Zepto may discount on its side. Calculate your margin on supply price, not MRP.

Can we go via a distributor?

Yes — regional brands often get listed through an authorized distributor with a brand authorization letter. Sometimes it's the faster route; the audit compares both options.